Privacy Policy

Who We Are

Traveluent provides Premium Deal Alerts and Points Services designed to help travelers maximize the value of airline miles, credit card rewards, and premium-cabin travel opportunities. Our website is traveluent.com.

Information We Collect

We collect information you provide directly to us when you create an account, subscribe to our deal alerts, or contact us. This includes:

• Name and email address (required for membership and deal alert delivery)
• Billing information processed securely through Stripe (we do not store card details)
• Communications you send us via email or contact forms
• Information submitted through Points Services intake forms, including travel goals, loyalty program information, points and miles balances, spending patterns, travel preferences, and related planning information

We also automatically collect certain technical information when you visit our site, including your IP address, browser type, pages visited, and referring URLs. This data is used to maintain site security and improve performance.

How We Use Your Information

We use the information we collect to:

• Deliver deal alerts and membership communications to your inbox
• Process subscription payments and manage your account
• Respond to your questions and support requests
• Analyze site usage to improve our service
• Comply with applicable laws and prevent fraud
• Deliver Points Services, prepare recommendations, create travel strategies, and provide personalized planning assistance

We do not sell your personal information to third parties.

Email Communications

By subscribing to Traveluent, you consent to receive deal alert emails and occasional service communications. You may unsubscribe at any time using the link included in every email. Unsubscribing from marketing emails does not cancel your membership. Account and billing communications will continue as required.

Cookies

Traveluent uses cookies to maintain your login session, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect your ability to log in or use certain features of the site.

Third-Party Services

We use the following third-party services that may collect data in accordance with their own privacy policies:

• Stripe: payment processing
• Kit (ConvertKit): email delivery and list management
• Google Analytics, Google Ads, and Google Tag Manager: site traffic analysis, advertising measurement, conversion tracking, and remarketing

Advertising, Remarketing, and Conversion Tracking

Traveluent may use Google Ads, Google Analytics, Google Tag Manager, and similar advertising or analytics tools to measure the performance of our ads, understand how visitors interact with our website, improve our services, and show relevant ads to visitors who have previously interacted with Traveluent.

These tools may use cookies, pixels, tags, device identifiers, browser information, page interactions, referral URLs, and similar technologies to help us understand actions such as page views, checkout starts, purchases, membership signups, and other website activity.

You can control or limit certain tracking technologies through your browser settings, cookie settings, or applicable advertising preference tools. Disabling certain tracking technologies may affect how our website functions or how accurately we can measure advertising performance.

Data Retention

We retain your account information for as long as your membership is active or as needed to provide our services. If you cancel your membership and request deletion of your data, we will remove your personal information within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.

Information submitted through Points Services may be retained as necessary to provide services, maintain records, support future engagements, and comply with legal obligations.

Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise these rights, please contact us at support@traveluent.com. We will respond to all requests within 30 days.

Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. All payment transactions are encrypted and processed through Stripe's secure infrastructure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify active members by email. Your continued use of Traveluent after any changes indicates your acceptance of the updated policy.